INTER-ASIA Online Store Return Policy
Returned products must be new, unused, and contain all original packaging and accessories (including all warranty cards and product manuals/instructions).
Returning a product to us that is not in resalable condition will be returned at consumer’s expense.
Please follow these steps to return your purchase to us:
For proof of delivery, you must use a traceable carrier or shipping method.
You are responsible for all shipping charges except in the case that the return is the result of our error.
Inter-Asia will issue a refund to the bank account used for the original purchase. For items directed to our Returns Center, it can take up to 30 days to receive a refund after you have returned the item (in many cases you’ll receive the refund sooner).
- Pack your item in the original packaging
- Include all original packing materials, manuals and accessories.
- Include the packing slip or gift receipt sent with shipping confirmation; we will not accept returns without a packing slip or receipt.
- Please put your order number with the letters RMA (ex. 1234-RMA) on the outside of the box. You do not need to call for an RMA number
- Send the return back to the Returns Center Address listed on Shipping Confirmation Email