INTER-ASIA Online Store Return Policy Returned products must be new, unused, and contain all original packaging and accessories (including all warranty cards and product manuals/instructions). Returning a product to us that is not in resalable condition will be returned at consumer’s expense. Returns Process Please follow these steps to return your purchase to us:
- Pack your item in the original packaging
- Include all original packing materials, manuals and accessories.
- Include the packing slip or gift receipt sent with shipping confirmation; we will not accept returns without a packing slip or receipt.
- Please put your order number with the letters RMA (ex. 1234-RMA) on the outside of the box. You do not need to call for an RMA number
- Send the return back to the Returns Center Address listed on Shipping Confirmation Email