Q: I plug in the headphone but no sound.
A: Check in the audio setting in the notification area. Make sure the output device is set to the headphone. If the headphone doesn’t detect at all, try plug in to other usb port and see if it is working. Besides, also try to update your audio driver to latest version for best sound performance.
Q: My headphone mic not function.
A: Check in the audio settings. Make sure the input device is set to the headphone. You also can test the mic using voice recorder software that comes with the operating system. If it is working in the recorder then you may need to check for the settings of the software you using.
Q: Can I use this headphone with my mobile phone?
A: This is USB Headphone. you can use it with on the go USB dongle for phones. however you will lose the surround effects and LED due to lack of power from the phone usb port.