A: You can check the charging case battery via the 3 LED indicator located at the front of the charging case. 3 led means 3 bar, 1 led means 1 bar. You cna check the earbuds battery in your phone notification area after connected to your phone.
Q: How do I pair my GM4 Mini 1 to my phone/devices?
A: Your earbud need to enter pairing mode in order to pair with devices:
1. Take out the earbuds from the charging case.
2. Hold the touch panel on one of the earbud until the earbud led blink in red and blue alternatively.
3. Search for Bluetooth devices to pair in your Phone. Click on it to pair.
4. You only need to pair with one of the earbud. The other side will auto link up after connected.
Q: My TWS earphones only can connect one side at a time. can’t connect both simultaneously.
A: This may caused by the earphones are not TWS-Paired(Left-Right Pair) to each other. Please try TWS-Pair the earphones:
1. Unpair the earphones
2. Take out the right side only and double tap, blue led will blink fast
3. Take out the left side and do the same
4. Put both earbud near each other, after a while blue led will blink twice every 5 second after successful synced
5. try pair again to your phone.
Q: How do I do a factory reset to my Bluetooth earphones/headphopnes?
A: Unpair your earphones and follow these steps to clear your Bluetooth earphones’ cache:
Take out Left earbuds only, Hold the touch panel for 8 seconds. It will blink red/blue first then blink 6 times in blue. Repeat the same to the other side.
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